Apprenticeship Standard

Improvement Specialist Level 5

Improvement Specialists are responsible for leading the deployment of improvement strategy, for training others and for providing broad and deep technical expertise in Lean and Six Sigma.

They specialise in leading and delivering project and change management, and improvement opportunities aligned to key business goals. They often manage and coach other improvement staff.

Improvement Specialists work across all industries.

Typical Job Roles: Business Improvement Expert, Continuous Improvement Consultant, Process Excellence Manager, Lean Six Sigma Black Belt, Business Improvement Consultant, Business Transformation Consultant.

Level 5


Apprenticeship Duration

14-18 Months

Training method

Online and classroom

Casestudy overlay
What to expect from Skills Training UK
  • Course content customized for your organisation and its goals.
  • Support from a dedicated trainer who will support with learning, skill competency and developing evidence for assessment.
  • Individual support and mentoring to make every apprenticeship a success.
  • Access to our virtual learning environment with virtual classes, on-demand videos and tasks to reinforce learning.
What does an employer need to do?
  •  provide the learner with the opportunity to take part in work and projects which to produce a substantial portfolio of evidence required for Apprenticeship assessment and completion.
  • Take part in progress reviews at regular intervals.
  • Have some involvement in the project(s) being undertaken.
  • Allow the apprentice an agreed amount of classroom time.

What is included in the Standard?


  • Leading and improving teams
  • Project planning – business case, financial plan, risks
  • Project reviews and coaching
  • Commercial environment – understanding business and economic risks
  • Principles and methods for improvement – define, measure, analyse, improve, control plus 8 Disciplines
  • Stakeholder research
  • Process mapping and analysis
  • Statistics and measures – probability, confidence intervals, central limit.
  • Root cause analysis
  • Identification and prioritisation
  • Sustainability and control processes


  • Leading improvement teams
  • Strategic deployment of continuous improvement
  • Communication
  • Capability development – train, facilitate and critique application of tools
  • Project planning – multi-stakeholder delivery and benefits realization
  • Change planning
  • Principles and methods for improvement – Define-Measure-Analyse-Improve-Control plus 8 Disciplines and Identify-Define-Optimise-Verify
  • Project selection and scoping
  • Measurement – guide others planning, analysis and interpretation
  • Process capability and performance
  • Root cause analysis


  • Drive for results – continuous drive for change and encourages others to deliver results across functional areas, capturing and standardising best practice.
  • Team working – awareness of own and others’ working styles.
  • Professionalism – promotes a moral, legal and socially appropriate working manner, aligns behaviours to the organisation’s values.
  • Continuous development – proactively seeks and acts on feedback. Reflects on performance.
  • Safe working – ensures safety of self and others, speaks out to challenge safety issues.

Eligibility criteria

The entry requirement for this apprenticeship will be decided by each employer. It is typically Improvement Practitioner Level 4 or equivalent.

Qualifications and professional recognition

Level 5 competency.

End Point Assessment

To successfully complete the apprenticeship, the learner needs to pass an independent End Point Assessment which consists of two distinct assessment methods:

  • Examination based on case studies
  • Professional discussion underpinned by portfolio evidence gathered during the Apprenticeship

Each assessment method will be individually graded as fail, pass, merit or distinction.

We’ve implemented the techniques shown to us by Skills Training UK and they’re very beneficial – helping to save time and bring costs down. I’m now constantly looking out for opportunities to improve my work and the work of others – I believe continuous improvement is a key factor in ensuring the business stays as a market leader.

Talal Khalid, Martindale Pharma

See what you can achieve.
Request a call back from our friendly team.

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