Improvement Practitioner Level 4

Improvement Practitioners identify and lead the delivery of change across organisational functions and processes.

At the core of this Apprenticeship Lean and Six Sigma methods combined with project and change management skills enable individuals to identify improvements and deliver change.

Improvement Practitioners work across all industries.

Level 4


Apprenticeship Duration

14-18 Months

Training method

Blend of online and classroom

Casestudy overlay
What to expect from Skills Training UK
  • Course content customized for your organisation and its goals.
  • Support from a dedicated trainer who will support with learning, skill competency and developing evidence for assessment.
  • Individual support and mentoring to make every apprenticeship a success.
  • Access to our virtual learning environment with virtual classes, on-demand videos and tasks to reinforce learning.
What does an employer need to do?
  • provide the learner with the opportunity to take part in work and projects which to produce a portfolio of evidence required for Apprenticeship assessment and completion.
  • Take part in progress reviews at regular intervals.
  • Have some involvement in the project(s) being undertaken.
  • Allow the apprentice an agreed amount of classroom time.

What is included in the Standard?


  • Team formation and leadership
  • Project management
  • Presentation & reporting
  • Change management – includes Lean and Six Sigma
  • Project selection and scope
  • Problem definition and analysis
  • Process mapping and analysis
  • Data analysis
  • Process capability and performance
  • Root cause analysis
  • Experimentation
  • Identification and prioritisation


  • Compliance – work in accordance with organizational controls and statutory regulations
  • Communication
  • Coaching
  • Project management – define, sequence, plan and schedule activities with phases and milestones
  • Change management
  • Principles and methods to deliver business benefits
  • Project selection and scoping
  • Problem definition
  • Voice of the customer – techniques to identify and prioritise customers
  • Process mapping and analysis
  • Lean tools
  • Measurement systems


  • Drive for results – continuous drive for change, capturing and standardising best practice.
  • Team working – awareness of own and others’ working styles. Creates high performing team
  • Professionalism – promotes a moral, legal and socially appropriate style, aligned to the organisation’s values. Maintains flexibility.
  • Continuous development –seeks and acts on feedback, reflecting on performance and seeking development. Adapts quickly to new challenges.
  • Safe working – ensures safety of self and others, challenges safety issues.

Eligibility criteria

For Improvement Practitioner Level 4 the individual employer will decide whether an employee is suitable for the programme. There is no standardised eligibility criteria.

Qualifications and professional recognition

Level 4 competency

End Point Assessment

To successfully complete the apprenticeship, the learner needs to pass an independent End Point Assessment which consists of three distinct assessment methods:

Assessment Method Area Assessed Weighting
Multiple Choice Exam Knowledge 10%
Project report, presentation and questions Knowledge, skills and behaviours 60%
Professional discussion referencing the written evidence log completed during the Apprenticeship Knowledge, skills and behaviours 30%

"The [improvement] training was great. It’s saved time, reduced waste and generally just made our overall process much more efficient. It’s also been great to relay some of what we’ve learnt to other members of the team and spread the knowledge around."

James Luck, Fold Hill

See what you can achieve.
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    Please note: This form relates to employers and partnerships only - if you are a learner looking to obtain course information, please visit Courses for 16-18s, Traineeships for 16-24s, Courses for Adults 19+ or Apprenticeships for 16+.

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