BTEC Level 2


Learn what it takes to be a success in the hospitality industry with a BTEC Level 2 in Hospitality.

In this varied qualification you will develop your knowledge and understanding of the hospitality industry and the products and services it provides. Find out how to provide first-class customer service and work well in teams, and get to grips with the essential food safety rules and regulations.

Job opportunities in hospitality are varied and can include: hotel receptionist, bar manager, concierge, waiting staff, event organisers, porters and chefs.





Casestudy overlay

What to expect from Skills Training UK

  • Energising and well-structured lessons, in small groups.
  • Individual support and mentoring to help you achieve your goals.
  • Access to our virtual learning environment for on-demand videos and materials to reinforce learning.
  • Extra support with English and Maths if you need it.

What does a learner need to do?

  • Attend regular classes either in-person or online.
  • Allow time for project work and study each week.
  • Talk to your training for support and guidance if you need more support.
  • Bring a positive attitude to class and any work experience to make sure you get the most from the opportunity.

Course content

The course has three units you need to study and an option of five specialist units to choose from, depending on your course provider.  The core units are:

  • Introducing the Hospitality Industry

Develop your knowledge and understanding of the hospitality industry, the products and services it provides and how the industry is connected to other businesses.

  • Working in the Hospitality Industry

Explore the importance of team working and customer service and employer requirements for personal conduct and presentation.

  • Food Safety and Health and Safety

Learn about procedures and regulations for food safety and health and safety. Identify and manage risks and learn how to comply with legislation and documentation requirements.

The optional units may be:

  • Costing and Controlling Finances in the Hospitality Industry
  • Enterprise in the Hospitality Industry
  • Planning, Preparing and Finishing Food
  • Food and Beverage Services
  • Front Office Services in the Hospitality Industry


No prior knowledge, understanding, skills or qualifications are required before learners register for this qualification.


Level 2 BTEC First in Hospitality at Level 2 Distinction, Merit or Pass.


Unit one Introducing the Hospitality Industry will be externally assessed. The other units will be internally assessed during the course.

I loved it. Throughout the course I was able to get on and also work by myself and received great support, which really says a lot about Skills Training UK. It was a great experience.

Tribikram Chakrabarti, Ealing

See what you can achieve.
Request a call back from our friendly team.

    What course(s) are you interested in?
    YesWould you like to receive emails about future courses?

    Contact Us