BTEC Level 2

IT Users

This Level 2 Award is designed to maximise your opportunity to progress either in learning or the workplace by focussing on the development of ICT and transferable skills.

The qualification is suitable for anyone who needs to use IT in their daily life. You’ll learn how to create manage and share files and use common workplace software.

You will develop the transferable skills, attributes and behaviours needed to progress to further study (in a range of subjects) and ultimately to employment.





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What to expect from Skills Training UK

Energising and well-structured lessons, in small groups.

Individual support and mentoring to help you achieve your goals.

Access to our virtual learning environment for on-demand videos and materials to reinforce learning.

Extra support with English and Maths if you need it.

What does a learner need to do?

Attend regular classes either in-person or online.

Allow time for project work and study each week.

Talk to your trainer for support and guidance if you need more support.

Bring a positive attitude to class and any work experience to make sure you get the most from the opportunity.

Course content

  • Improving Productivity Using IT

Optional specialist units may include: 

  • IT User Fundamentals
  • IT Security for Users
  • IT Software Fundamentals
  • Database Software
  • Design Software
  • Desktop publisahing Software
  • Multimedia Software
  • Presentation Software
  • Project Management Software
  • Website Software
  • Word Processing Software

Please talk to our team to find out which options are available.


Learners do not need to achieve any other qualifications before registering for a BTEC First. No prior knowledge, understanding or skills are necessary.


Level 2 qualification.


As a Level 1 qualification the pass standard requires learners to complete routine, simple and directed tasks by applying their knowledge and skills. It is expected that learners complete tasks fully under supervision, direction or with guidance. At merit and distinction levels, learners may be expected to complete tasks in greater detail or with greater confidence or independence.

All units are internally assessed and subject to external standards verification.

I really enjoyed all my courses. The class sizes are smaller than I thought they would be, which allowed me to get more help from my tutors. They were all very lovely and always answered my questions. Skills Training UK really have changed my life – I recommend them to anyone.

Chakaniya Chandran, Wembley Learner, Skills Training UK

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